Refund policy

At Knowledge Junkie, customer satisfaction is important to us.

Return Eligibility

We accept returns within 30 days of receiving your order.

To qualify for a return:

• Item must be unused.
• Item must be in its original condition.
• Original packaging and tags must be included where applicable.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Items damaged through misuse after delivery

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photographs of the item and packaging.

Refund Process

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or the product arrived damaged or defective.

Exchanges

We replace items only if they are defective or damaged.

Contact Us

If you have questions about returns or refunds, please contact us:

Knowledge Junkie
South, Florida, USA
Email: Knowledgejunkiie@gmail.com